Our Vancouver Sun didn't arrive today...the first time that has happened in the three years we've been here on and off. I phoned and made an automated missed paper complaint and within 15 minutes it arrived and the carrier let us know. Now, that is service! I guess being in a high density area helps but
we certainly got fed up with the Times-Colonist and all their carrier problems and production delays and came close to actually cancelling.
We did have the Globe and Mail so had something to read. A few weeks ago we got an offer we couldn't refuse....8 weeks free Globe and Mail, no credit card info, we have to phone to keep it going.